FAQs
How long Does it takes for Home Delivery of the Products?
It takes 2-7 days for us to deliver your desired products. In most cases, we complete it within 7 work days. But sometimes bad weather or some other unavoidable circumstances may force us to deliver it lately. So, we seek 7-10 days’ patience from you. If any items are in stock we will take 48 to 72 hours to deliver them within Bangladesh.
What are the delivery methods?
We use 3rd party courier services to send the product to you. We always offer a home delivery service all over Bangladesh. We normally use the service of Pathao Home Delivery Service for Fastest Courier.
Do you sell loose pearls?
Yes, we do sell loose pearls and we have lots of varieties to choose from!
Here is a link to our loose pearls page:
https://pearlparadisebd.com/#
If you have additional questions, please reach out to our support team and we’d be happy to help!
Do you make custom jewelry?
We will do our best to make your vision a reality! In order to help you, we will need to collect a few more details from you.
The completed form should be emailed to [email protected] Once we receive this information, we will follow up with the next steps on how to proceed.
Thank you!
Can you match my pearls (i.e., buying a necklace to match earrings already owned)?
We are happy to work with you on matching your pearls!
Do make sure to keep a copy of your shipment’s tracking number for your records. Once we receive your item in our vault, we will review our inventory to confirm if a match can be made. We will contact you to provide an update as soon as possible, and will let you know if one of our designers has confirmed a match.
If you are not comfortable sending your pearl(s) to us, we ask that you send us photos in various light settings so that we can do our best to match the coloring/overtones.
For any additional questions, please reach out to our support team and we’d be happy to help!
Can you send me images of the pearl(s) I am interested in before I buy?
Yes, we can send high-quality images for you to review!
Please submit a request to [email protected] In the email, please let us know what style(s) you are interested in as well as any additional details you can provide regarding size, color, metal type or any other personal preferences.
Additionally, we do offer virtual appointments. Our virtual appointments offer you a way to experience the world of pearls from the comfort of your own home. Enjoy a personalized video consultation to view one-of-a-kind strands, learn more about our extensive collection of pearl jewelry styles, and receive valuable pearl education.
Our support team is happy to help ☺
What determines the value of a pearl?
The seven important factors in determining the value of pearls are:
- Luster – The most important of all value attributes in a pearl is luster. Luster is defined as the quality and quantity of light reflecting from the surface or from under the surface of a pearl.
- Size – When the other value factors are equal within a pearl type, the larger the pearl size measured in millimeters, the higher the value.
- Shape – Pearls come in a wide variety of shapes but in most circumstances, the more round the pearl, the higher the value.
- Color – Depth and consistency of color in the body of the pearl help determine the value.
- Surface Quality – The cleaner the surface of a pearl (fewer bumps, marks and dull spots) the more valuable the pearl.
- Matching ability – The equality or unity of pearl size adds to the value of the pearl.
- Nacre thickness – This is only relative to bead-nucleated pearls as non-beaded (traditional freshwater pearls and keshi pearls) are 100% nacre. The thicker the nacre and regularity of its layers in a saltwater pearl, the more valuable a pearl. If the pearl displays a chalky or dull appearance, the nacre is too thin.
If you have additional questions, please reach out to our support team and we’d be happy to help!
How do I know what size pearls or length to choose?
Versatility of pearls should not be limited by rules, and should ultimately reflect the wearer’s personal taste.
We have the perfect resource to help you! Please take a look at this helpful blog that shows the visual differences in pearl size and necklace length!
If you have additional questions, please reach out to our support team and we’d be happy to help!
Do you have any showroom or outlet?
No. We don’t have any showroom or outlet anywhere. We are one of the LARGEST ONLINE JEWELLERY stores in Bangladesh. Our Head office is at the following address:
Rampura, Dhaka-1219, Bangladesh
If you have any business related query, send us an email to [email protected] and for any sort of complaints or suggestions, send mail to +88-01976011004
How can I trust you?
pearlparadisebd.com is registered as a company in Bangladesh. So we’re bound by the law. Another thing is that doing anything wrong can only harm our reputation as a business. We certainly don’t want that. You can also check the customer reviews on our Facebook page to have a clear insight about our service